Shipping policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer standard and expedited shipping options.
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Standard Shipping: 5–7 business days
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Expedited Shipping: 2–3 business days
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Delivery times may vary depending on your location.
Shipping Delays
While we strive to deliver all orders on time, delays may occur due to unforeseen circumstances such as severe weather, carrier issues, or high order volume. We appreciate your understanding and patience.
Lost or Damaged Packages
If your order arrives damaged or appears lost in transit, please contact us immediately at jennyattbs@gmail.com with your order number. We’ll work quickly to resolve the issue.
Questions?
If you have any questions about your shipment, please reach out to our customer support team. We’re here to help!